The Residential Manager’s Bulletin – July 2023
The important updates, in one place.
To support aged care site management to navigate constant change, we have developed the Residential Manager’s Bulletin. Our aim is to provide key reforms and updates relevant to their role, all in one place.
The Bulletin will be released quarterly and this quarter we consider:
- How to identify, classify and reduce Serious Incidents.
- How to maximise your Star Ratings.
- Ways to improve resident outcomes using the National Quality Indicator data.
- The strengths and weaknesses of the (draft) Revised Aged Care Quality Standards.
- The status of compliance across the Nation.
- Improving meal services.
We detail our observations as well as recommend how you can approach changes, simplify processes and continuously improve across your service.
